Why it matters
Zoho Assist enables full remote control of the client’s computer, allowing real-time resolution of technical issues. The tool supports Windows, Mac, and Linux systems, making it a flexible solution for businesses of all sizes.
During a remote session, you can transfer files between devices without interrupting the connection. Zoho Assist enables secure file transfers, such as technical documentation or software updates, facilitating quick problem resolution.
Zoho Assist offers an unattended, non-intrusive access option, allowing you to remotely manage devices even when the user is away from the computer. This feature is ideal for routine system updates and maintenance.
Remote reboot and reconnect
Zoho Assist stands out with its ability to remotely reboot devices and automatically reconnect after restart. This feature allows remote sessions to continue without the need to reinitiate the connection.
47
%
Faster problem resolution through remote control
52
%
Fewer connection interruptions thanks to the remote reboot feature
32
%
Increased efficiency of technical support teams
Zoho Assist
Remotely support customers and manage devices from anywhere.
See how Zoho Assist can streamline technical support.
