Professional Support for Your Business
Your ZOHO systems are a key element of your company’s daily operations. To ensure their continuous operation, security, and full efficiency, we offer comprehensive technical support tailored to your needs. Our services include both basic user support and advanced assistance with guaranteed response and resolution times.
Types of ZOHO Support
Basic support package for companies needing ongoing technical assistance and access to educational materials.
✅ Service scope:
Chat support – available on business days, 8 hours daily
Phone assistance – available Monday to Friday, 8 hours daily
Maximum response time to requests – 8 hours
Access to Knowledge Base – educational materials, guides, instructions
Access to community forums – knowledge exchange with other users
This package is ideal for companies seeking quick help and support in daily use of ZOHO systems.
Advanced support service with guaranteed response and resolution times
Designed for companies that require full system stability rapid incident response and continuous development and process optimization
✅ Service scope
Guaranteed response time in case of incidents – as per agreed specifications
Guaranteed problem resolution time – prompt action for critical and non-critical issues
Scheduled consultation time – expert support tailored to your timetable
Defined implementation time for modifications – system changes and optimizations as agreed
Unlimited report development – customization of standard and custom reports to your needs
Unlimited dashboard creation – full data visualization and key business metrics
Comprehensive system updates – version upgrades managed by our consultants (full process support)
Why Choose Our Support?
✔ Fast and effective response – guaranteed support times for your company
✔ Optimization and development – we not only assist but also enhance your systems
✔ Security and stability – regular updates and system monitoring
✔ Flexible approach – tailored technical support according to your needs
With our support services, you can be confident that your ZOHO systems run smoothly and your team can focus on achieving key business goals.
to transform your business?
We’re sure you have plenty of questions for us – 30 minutes is enough time for us to answer most of them.
